Pledge to Customers
All products purchased from AwardsMart are warranted to be manufactured as described and pictured within the Company’s sales literature or web site.

All products purchased from AwardsMart are warranted to be manufactured or fabricated from quality component parts, well suited for the purpose of achievement recognition.

All individual name personalizations are warranted to be correctly spelled, based on the original spelling submitted by the purchaser.

Award text and logo spelling is warranted to be correct, based upon the information submitted by the purchaser. As a courtesy, but not part of this warranty, AwardsMart will correct incorrectly spelled words within a customers text or a not camera ready logo. Correct spelling is determined by using Webster’s Unabridged Dictionary.

AwardsMart carefully packages each award to assure no damage or breakage will occur during shipment. AwardsMart warrants prompt replacement of any damaged award resulting from carrier caused damage or our packaging error.

Occasionally, awards are ordered but not presented as/when originally planned. Some awards can be changed by removal of the existing text plate, then replacing it with an updated engraved text plate. AwardsMart warrants the availability of this service to our customers.

Warranty claims are extremely rare. If a claim exists, email, call or write to us with the details of the issue and how you believe the problem would best be resolved. Returns must carry our return authorization number for acceptance and correct processing.